Your box includes: * VeriFone Terminal * Ethernet cord (blue, yellow or white) * Power cord (black color) * Thermal Paper Roll * Instructions / Welcome Letter
The terminal is already programmed, tested and ready to process transactions! Just follow this simple steps to set it up:
Remove the cover underneath the VeriFone Terminal.
Plug in the ethernet cord into the ETH PORT and the other side of the cord to a router or a switch.
Wait 20 seconds.
Plug in the power cord to the VeriFone and to the power outlet.
Once VeriFone is on, press the F3 button next to Synergy/Gift Cards
Please contact Synergy World technical support at 858-259-8283 x 606 to perform a test transaction or for additional assistance.
If you need additional assistance, click here to book a 10 minute appointment with one of our technicians, we are here to help!
💡 Tip: You might need a switch, an additional router or a longer Ethernet cord, just let us know…we can send you one!
Synergy has integrated with several Point of Sale Systems such as MICROS, REVEL, NorthStar, Talech, NCR Silver Pro and many more.
Please contact our technician to see if we are integrated with your POS and to follow the next steps for your set-up. Email us at merchantsupport@synergyworld.com, call us at 858-259-8283 x 606 or click here to book a 10 minute appointment with one of our technicians, we are here to help!
We are here to help you at every moment, please do not refuse a card from a customer!
YOU CAN ALWAYS CHECK A BALANCE FIRST by clicking here
Here are some additional ways to process a sale:
A Virtual Terminal is a fast and easy way to process a transaction. Some merchants use it as a back-up or as the main Point of Sale.
Process a transaction over the phone by calling us at 858-259-8283 x 606.
Call us on the number on the back of the cards 866-352-8785 x 604.
Chat with us on the LIVE CHAT box (bottom left of your screen), we can also help process a transaction.
Email us at merchantsupport@synergyworld.com a picture of the back of the card to process your transaction at a later time. Remember to include the total amount of the sale, the name of your restaurant, your name and contact phone number; we will email you back with the confirmation number.
A Virtual Terminal is a fast and easy way to process a transaction. Some merchants use it as a back-up or as the main Point of Sale.
All you need is:
Access to the internet (from any device such as a computer, cell phone, ipad)
Your access credentials to log in
Your unique link
The owner/manager should have received a Welcome Letter via email with your Virtual Terminal credentials and unique link.
💡 Tip: You can bookmark the link on the URL for easy access. Enter the username and password, and then click on “Remember me” and login once, so that the username and password is saved to each device.
The VeriFone terminal comes with a thermal roll.
If you need additional thermal paper, you can purchase it online from Amazon.
If you have a VX520 contactless terminal, you will need to purchase 2.25 x 50 thermal paper rolls. (underneath the terminal, on the white sticker, next to product, it will say VX520 DIAL/ETH/CTLS
If you have a VX520 non contactless terminal, you can purchase 2.25 x 85 thermal paper rolls.